After Sales Service

Service & Support

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Our Commitment to You

Customer-Oriented. Dedicated to Serve You.

At Tekhance Machinery, our relationship with you does not end at delivery. We are committed to providing prompt, reliable, and professional after-sales support — ensuring your machine runs at peak performance throughout its service life.

Our dedicated service team is available to assist you with installation, commissioning, operator training, technical troubleshooting, and spare parts — so your production never stops.

Installation & Commissioning

Our technical team provides professional on-site installation and commissioning of every machine — ensuring your production line is set up correctly and ready to run from day one.

Every stage of the installation process is carried out systematically, with complete handover and explanation to your team before our engineer leaves the site.

Operator Training

We provide comprehensive on-site operator training for every machine we install — covering machine controls, settings, job changeover, daily cleaning, and basic maintenance.

A complete operation manual is provided with every machine so your operators can refer to it anytime for guidance.

Technical Support & Troubleshooting

Our dedicated technical support team is available to assist you remotely via phone, WhatsApp, and video call — for quick diagnosis and resolution of any operational issues.

For issues that cannot be resolved remotely, we will promptly dispatch a service engineer to your site to minimise downtime and get your production running again as quickly as possible.

Maintenance & Spare Parts

We supply genuine spare parts and provide scheduled maintenance support to ensure your machine continues to deliver reliable performance over its entire service life.

Since our machines use internationally renowned component brands, spare parts are widely available across India — ensuring fast and easy sourcing whenever required.

Custom Machine Development

We understand that every production line has unique requirements. Where standard models do not fully meet your needs, our engineering team can work with you to develop customised packaging machinery solutions tailored to your specific production requirements.